Preview videos not working on shield

Hi folks. Signed up for premium version of app. Have it working fine on phone and tablet with preview videos.

However I changed theme in shield and now they just spin.

I have cleared cache , uninstalled , reinstalled. Joined beta , left beta. Deleted all data , reinstalled.

I've out of ideas , can someone a little wiser than myself steer me right . I have all roms with most artwork where I want them . Cloned many systems.

Just the videos letting me down now , but working on phone and tablet . Fierce confused and help requested please :)

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